Privacy Policy

Effective Date: October 29th, 2025

1. Introduction

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Windows optimization services.

2. Information We Collect

We may collect personal information such as your name, email address, payment details (processed via Stripe), system specifications for custom builds, license keys, and support communications. We also collect technical information like anonymized download logs, usage patterns, device and OS details, IP address, and browser information.

3. How We Use Your Information

We use your information to provide and improve our services, process payments, manage subscriptions, deliver custom builds, send important updates, and provide customer support. We may also use aggregated, anonymized data for analytics.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted service providers (such as payment processors and email providers), when required by law, or to protect our rights and safety. In the event of a business transfer, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures, including encryption and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, and you can opt out of marketing communications. To exercise these rights, contact us at support@veloticstudios.com.

7. Data Retention

We retain your data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Account data is usually kept for the duration of your subscription plus a reasonable period thereafter.

8. International Transfers

Your information may be processed in countries other than your own. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on our website and update the "Effective Date." Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact

Email: support@veloticstudios.com